Privecy and policy
Hi there, I’m Muhammad, the owner of www.muhammadteachesarabic.com.
In this Privacy Policy I explain how I handle your personal information if you are a user or a visitor of Muhammad’s site (www.muhammadteachesarabic.com).
When I say ‘I’, ‘me’ or “Muhammad”, I’m speaking on behalf of my company, which operates through this site.
If I say ‘policy’ I’m talking about this privacy policy. If I say ‘user terms’ we’re talking about the rules for using my site. The rules vary by product or service, and each product makes them separately available and seeks consent to them separately to this policy.
The type of personal information we collect
I collect certain personal information about visitors and users of our Sites.
The most common types of information I collect include things like: user-names and emaill addresses for Darija travel language audio ebook (to get access to the materials behind Restrict Content Pro plugin) and woo-commerce, member names, names and personal data for application,
feedback and contact forms, email addresses (stored inside the Email Marketing Service, Sendy), IP addresses, other contact details for Affiliate products, survey responses, blogs, photos, payment information such as payment agent details (e.g. Paypal or your card details),
transactional details, support requests, blog comments, product feedback, content you direct us to make available on our Sites (such as item descriptions) and web analytics data.
How I collect personal information:
I collect personal information directly when you provide it to me (by signing up for the free Darija travel language audio ebook, as well as the newsletter), automatically as you navigate through the Sites, or through when you purchase through this website. If you choose to purchase for someone else, we will store your information to deliver the product, along with the information provided by the person who purchased a product/service for you.
I collect your personal information when you provide it to me when you complete membership registration, buy products or services on our Sites, subscribe to a newsletter, opt in to receive free products, submit feedback, submit comments, fill out a survey, apply for coaching, sign up for a free webinar/workshop, or send me a communication.
Personal information I collect about you from others:
Although I generally collect personal information directly from you, on occasion, I also collect certain categories of personal information about you from other sources. In particular:
financial and/or transaction details from payment providers in order to process a transaction;
other third party sources/ and or partners, such as demographic data or fraud detection information, and combine it with information I have about you. For example, fraud/spam warnings from service providers like identity verification service.
How we use personal information:
I will use your personal information:
To deliver content, fulfill the terms of the contract for coaching services, to fulfill the terms of raffles or competitions (by mailing you a gift), to announce new programs and services.
Where this is necessary for purposes which are in our, or third parties, legitimate interests. These interests include:
Operating the Sites:
Providing you with services described on the Sites;
verifying your identity when you sign in to any of our Sites;
responding to your inquiries;
notifying you about changes to our Sites, website disruptions or security updates;
carrying out technical analysis to determine how to improve the Sites and services we provide;
monitoring activity on the Sites, e.g. to identify potential fraudulent activity and to ensure compliance with the user terms that apply to the Sites;
managing our relationship with you, e.g. by responding to your comments or queries submitted to us on the Sites or asking for your feedback or whether you want to participate in a survey;
managing our legal and operational affairs (including, managing risks relating to content and fraud matters);
training our team about how to best serve our user community;
improving our products and services.
providing general administrative and performance functions and activities; and
processing your coaching applications.
Where you give us consent:
providing you with marketing information about products and services which we feel may interest you; and
customising our services and websites, like advertising that appear on the Site – where this involves the use of cookies or similar technologies (like Facebook pixel) – in order to provide a more personalised experience.
For purposes which are required by law.
For the purpose of responding to requests by government, a court of law, or law enforcement authorities conducting an investigation.
When we disclose your personal information
We will disclose personal information to the following recipients:
authors of any items or services made available to you through our sites, so they can facilitate support and product delivery, who may be located outside of Morocco;
subcontractors and service providers who assist us in connection with the ways we use personal information (as set out above), in particular: website hosting providers which are located in the US; graphics design services and brand strategy located in the Czech Republic; virtual assistant services located in the Morocco; marketing and analytics services which are located outside Morocco; security and fraud prevention services which are located in the US; subscription management services which are located in the US; payment processing services which are located in the US; identification verification services located in the US; and operational tooling services which are located in the US. Noting that our subcontractors and services providers may also transfer and access such information from other countries in which they have operations.
our professional advisers (lawyers, accountants, financial advisers etc.) which are located in the US;
regulators and government authorities in connection with our compliance procedures and obligations;
a purchaser or prospective purchaser of all or part of our assets or our business, and their professional advisers, in connection with the purchase;
a third party to respond to requests relating to a criminal investigation or alleged or suspected illegal activity;
a third party, in order to enforce or defend our rights, or to address financial or reputational risks;
a rights holder in relation to an allegation of intellectual property infringement or any other infringement; and
other recipients where we are authorised or required by law to do so.
Where we transfer and/or store your personal information
I’m based in Morocco, so your data will be processed in Morocco. I do this on the basis of your consent to this policy. In order to protect your information, I take care where possible to work with subcontractors and service providers who we believe maintain an acceptable standard of data security compliance.
How we keep your personal information secure
I store personal information on secure servers that are managed by Flywheel hosting services, and occasionally hard copy files that are kept in a secure location in the Morocco. Personal information that we store or transmit is protected by security and access controls, including username and password authentication, two-factor authentication, and data encryption where appropriate.
How you can access your personal information
You can access some of the personal information that we collect about you by logging in to your account. You also have the right to make a request to access other personal information I hold about you and to request corrections of any errors in that data. You can also close the account you have with me in my site at any time. To make an access or correction request, contact our support team using the contact details at the end of this policy.
Marketing Choices regarding your personal information
Where I have your consent to do so (e.g. if you have subscribed to one of our newsletter or have indicated that you are interested in receiving offers or information from me), I send you marketing communications by email about products and services that I feel may be of interest to you. You can ‘opt-out’ of such communications if you would prefer not to receive them in the future by using the “unsubscribe” facility provided in the communication itself.
You also have choices about cookies, as described below. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject cookies some parts of our Sites may not work properly in your case.
Cookies (not the edible ones 
and web analytics)
For more information about how we use cookies, web beacons and similar technologies see our cookie policy and for more general information on cookies, see http://www.allaboutcookies.org.
When you visit my Sites, there’s certain information that’s recorded which is generally anonymous information and does not reveal your identity. If you’re logged into your account some of this information could be associated with your account. I’m talking about the following kinds of details:
your IP address or proxy server IP address’;
the domain name you requested;
the name of your internet service provider is sometimes captured depending on the configuration of your ISP connection;
the date and time of your visit to the website;
the length of your session;
the pages which you have accessed;
the number of times you access our site within any month;
the file URL you look at and information relating to it;
the website which referred you to our Sites; and
the operating system which your computer uses.
Occasionally, we will use third party advertising companies to serve ads based on prior visits to our Sites. For example, if you visit our Sites, you may later see an add for our products and services when you visit a different Site. Read more about your options in our cookie policy.
Information about children
My Site is not suitable for children under the age of 16 years, so if you are under 16 we ask that you do not use our Sites or give us your personal information (if you are a young tech wiz, please direct your nearest responsible adult to use the Site for you!). If you are from 16 to 18 years, you can browse the Sites but you’ll need the supervision of a parent or guardian to become a registered user. It’s the responsibility of parents or guardians to monitor their children’s use of my Site.
Information you make public or give to others
If you make your personal information available to other people, we can’t control or accept responsibility for the way they will use or manage that data. There are lots of ways that you can find yourself providing information to other people, like when you post a public message on a forum thread, share information via social media, or make contact with another user (such as a third party Author) whether via our Sites or directly via email. Before making your information publicly available or giving your information to anyone else, think carefully. If giving information to another user via my Site, ask them how they will handle your information. If you’re sharing information via another website, check the privacy policy for that site to understand its information management practices as this privacy policy will not apply.
How long we keep your personal information.
I retain your personal information for as long as is necessary to provide the services to you and others, and to comply with our legal obligations. If you no longer want us to use your personal information or to provide you with our services, you can request that I erase your personal information and close your account. Please note that if you request the erasure of your personal information we will retain information from deleted accounts as necessary for our legitimate business interests, to comply with the law, prevent fraud, collect fees, resolve disputes, troubleshoot problems, assist with investigations, enforce the terms of service and take other actions permitted by law. The information I retain will be handled in accordance with this Privacy Policy.
When we need to update this policy
I will need to change this policy from time to time in order to make sure it stays up to date with the latest legal requirements and any changes to my privacy management practices.
When we do change the policy, we’ll make sure to notify you about such changes, where required. A copy of the latest version of this policy will always be available on this page.
How you can contact us
If you have any questions about our privacy practices or the way in which we have been managing your personal information, please contact our privacy champion in writing at info@elenamutonono.com
I’m really glad you made it to the end of the privacy policy, because knowing this stuff is the best way to understand how your personal information is used and how to best manage it!
If you’re a user or visitor in the European Economic Area these rights also apply to you:
For the purposes of applicable EU data protection law (including the General Data Protection Regulation 2016/679 (the “GDPR”), I’m a ‘data controller’ of your personal information.
How you can access your personal information:
You are also entitled to ask me to port your personal information (i.e. to transfer in a structured, commonly used and machine-readable format, to you), to erase it, or restrict its processing. You also have rights to object to some processing that is based on I legitimate interests, such as profiling that I perform for the purposes of direct marketing, and, where I have asked for your consent to process your data, to withdraw this consent as more fully described below.
These rights are limited in some situations – for example, I can demonstrate that we have a legal requirement to process your personal information. In some instances, this means that we may retain some data even if you withdraw your consent.
Where I require your personal information to comply with legal or contractual obligations, then provision of such data is mandatory: if such data is not provided, then I will not be able to manage our contractual relationship with you, or to meet obligations placed on me. In all other cases, provision of requested personal information is optional.
If you have unresolved concerns you also have the right to complain to data protection authorities. The relevant data protection authority will be the data protection authority of the country: (i) of your habitual residence; (ii) of your place of work; or (iii) in which you consider the alleged infringement has occurred.
Both personal information and personal data have the same meaning in the context of this Privacy Policy.
last update 07 july 2023.
I respect your right to be forgotten. If you want to delete your account and erase all your personal data from this website, you can do it yourself using the button below, or send an email to mohamedmoukasse@gmail.com. Thanks!
Terms and service
Please read below for important information. This is my official policy about refunds, cancellations, and your membership access to our study website. You can also contact through the “contact page” if you have a problem after buying a program.
BY VISITING MuhammadteachesArabic.com, YOU ARE CONSENTING TO MY TERMS AND CONDITIONS.
OVERVIEW
The terms “I,” “my” refer to Muhammad, the author and owner of the site and the blog, The term the “Site” refers to www.muhammadteachesarabic.com. The terms “user,” “student,” “you,” and “your” refer to site visitors, customers, and any other users of the site.
Use of www.muhammadteachesarabic.com, including all materials presented herein and all online services provided by Muhammad Moukasse, is subject to the following Terms and Conditions. These Terms and Conditions apply to all site visitors, customers, students, and all other users of the site. By using the Site or Service, you agree to these Terms and Conditions, without modification, and acknowledge reading them.
Group lessons policy and code of conduct:
Class Request Policy.
Students can request the class as long as the class is available or until the class reaches the maximum number of students which is 4 students. Class requests will be accepted automatically, the class will show up in the student’s google calendar once he or she has booked.
Once the group class is full, no additional students can request this Group Class, no matter how long it is before class starts.
Class Material Policy.
Class material can be viewed or downloaded only after purchasing the class.
Class Cancellation Policy.
Students can cancel the class up to 24 hours before the start of the class.
In-Class Policy
Students can cancel the class up to 24 hours before the start of the class.
Class Cancellation Policy.
Group Classes are taught via google meet, and the lesson link information will be sent 5 minutes before the class time.
Please make sure to attend the class on time, there is no cancellation/reschedule/refund if students are late for the class. However, students are able to enter an ongoing class after the start time.
The class length is based on the Class Settings, regardless of whether you interact with the teacher or other students during class time.
Inappropriate behaviors are unacceptable and may result in students being warned or removed from class. Inappropriate behaviors include but are not limited to: harassment; sexual/racial/religious discrimination and any other behaviors that negatively influence the group class experience.
I, as the Arabic teacher have the right to remove students from class if they misbehave. Once removed students are not allowed to enter the Group Class again.
Students may turn off their cameras if there is a valid excuse for it.
Credit Refund Policy.
Students can cancel the class request up to 24 hours before the start of class, and have the right to reschedule it for another time. Students are not allowed to cancel the class within 24 hours of the class start time.
Students will not get a credit refund if they have been warned or removed from class for inappropriate behaviors.
Students have 24 hours to reschedule their canceled lesson before the Group Class is automatically marked as “completed”.
What is a package?
Lesson Package in the 1 month Arabic speaking program consists of 8 lessons divided in 4 weeks time.
Lesson package are valid for three (3) months after the purchase.
The date and time for the lessons you purchased should be selected when scheduling a package.
For Package Extension and Package Termination – the student needs to communicate to me (the Arabic teacher) prior to the requests.
To access or use the Site, you must be 18 years of age or older and have the requisite power and authority to enter into these Terms and Conditions.
Children under the age of 18 are prohibited from using the Site.
Information provided on the site and in the Service related to accent training for
non-native English speakers, coaching for online teacherpreneurs and other information are subject to change.
www.muhammadteachesarabic.com makes no representation or warranty that the information provided,
regardless of its source (the “Content”), is accurate, complete, reliable, current, or error-free.
www.muhammadteachesarabic.com disclaims all liability for any inaccuracy, error, or incompleteness in the Content.
ACCOUNT CREATION
In order to use the Service, you may be required to provide information about yourself including your name, email address, username and password, and other personal information. You agree that any registration information you give to www.muhammadteachesarabic.com will always be accurate, correct, and up to date. You must not impersonate someone else or provide account information or an email address other than your own. Your account must not be used for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws in your jurisdiction.
Your account access to the Password Protected Pages with the Course Content are available to you at all times. Should any changes occur, you will be notified via email that you used to sign up to the service.
LAWFUL PURPOSES
You may use the Site and Service for lawful purposes only. You agree to be financially responsible for all purchases made by you or someone acting on your behalf through the Site. You agree to use the Site and to purchase services or products through the Site for legitimate, non-commercial purposes only. You shall not post or transmit through the Site any material which violates or infringes the rights of others, or which is threatening, abusive, defamatory, libelous, invasive of privacy or publicity rights, vulgar, obscene, profane, or otherwise objectionable, contains injurious formulas, recipes, or instructions, which encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any law.
REFUSAL OF SERVICE
The Services are offered subject to our acceptance of your order or requests. We reserve the right to refuse service to any order, person or entity, without the obligation to assign reason for doing so. No order is deemed accepted by us until payment has been processed. We may at any time change or discontinue any aspect or feature of the Site or Service, subject to us fulfilling our previous responsibilities to you based on acceptance of your payment.
ORDER CONFIRMATION
I will email you to confirm the placement of your order and with details concerning product delivery. In the event that there is an error in this email confirmation, it is your responsibility to inform me as soon as possible by email or by calling (212+644378558).
CANCELLATIONS & REFUNDS
Because of the nature of digital products, there are no refunds available for video training and e-books once they have been downloaded.
No refunds are available for courses and programs once any digital materials have been downloaded.
You have 7 days to cancel your order if you purchased something by mistake and haven’t had access to the materials of a course/program.
Once you are refunded for a course/program your access will be revoked.
No refunds are given for consultation services, such as live lesson time with the instructor.
For one-to-one Arabic lessons, no refunds will be issued unless negotiated specifically in the lesson proposal.
PRODUCT DESCRIPTION
I endeavor to describe and display the Service as accurately as possible. While I try to be as clear as possible in explaining the Service, please do not accept that the Site is entirely accurate, current, or error-free. From time to time we may correct errors in pricing and descriptions. I reserve the right to refuse or cancel any order with an incorrect price listing.
MATERIAL YOU SUBMIT TO THE SITE
You shall not upload, post or otherwise make available on the Site any artwork, photos, or other materials (collectively “Materials”) protected by copyright, trademark, or other proprietary right without the express written permission of the owner of the copyright, trademark, or other proprietary right, and the burden of determining that any Materials are not so protected rests entirely with you. You shall be liable for any damage resulting from any infringement of copyrights, trademarks, or other proprietary rights, or any other harm resulting from such a submission. For all Materials submitted by you to the Site, you automatically represent or warrant that you have the authority to use and distribute the Materials, and that the use or display of the Materials will not violate any laws, rules, regulations, or rights of third parties.
INTELLECTUAL PROPERTY RIGHTS TO YOUR MATERIALS
I claim no intellectual property rights over the material you supply to www.muhammadteachesarabic. You retain copyright and any other rights you may rightfully hold in any content that you submit through the Site or Service. Content you submit to Muhammad’s Website remains yours to the extent that you have any legal claims therein. You agree to hold Muhammad’s Website harmless from and against all claims, liabilities, and expenses arising out of any potential or actual copyright or trademark misappropriation or infringement claimed against you. By posting material on the Site, you grant me a worldwide, nonexclusive, irrevocable license to use the material for promotional, business development, and marketing purposes.
MY INTELLECTUAL PROPERTY
The Site and Service contain intellectual property owned by www.muhammadteachesarabic.com, including trademarks, copyrights, proprietary information, and other intellectual property. You may not modify, publish, transmit, participate in the transfer or sale of, create derivative works from, distribute, display, reproduce or perform, or in any way exploit in any format whatsoever any of the Site or Service Content or intellectual property, in whole or in part, without our prior written consent. i reserve the right to immediately remove you from the Service, without refund, if you are caught violating this intellectual property policy.
CHANGED TERMS
I may at any time amend these Terms and Conditions. Such amendments are effective immediately upon notice to you by us posting the new Terms and Conditions on this Site. Any use of the Site or Service by you after being notified means you accept these amendments. I reserve the right to update any portion of my Site and Service, including these Terms and Conditions, at any time. We will post the most recent versions to the Site and list the effective dates on the pages of our Terms and Conditions.
LIMITATION OF LIABILITY
You agree that under no circumstances shall we be liable for direct, indirect, incidental, consequential, exemplary, or any other damages arising out of your use of the site or our programs and services. Additionally, www.muhammadteachesarabic.com is not liable for damages in connect with (1) any failure of website performance, error, omission, attack by hackers or pirates, interruption, delay in operation or transmission of videos, computer virus, or system failure; (2) your accent changes; (3) the lack of improvement in your online teaching business; (4) third-party theft of, destruction of or unauthorized access to, alternation or use of your information, regardless of my negligence. The foregoing applies even if www.muhammadteachesarabic.com has been advised of the possibility of or could have foreseen the damages. In those states that do not allow the exclusion or limitation of liability for the damages, our liability is limited to the fullest possible extent permitted by law.
In no event shall Muhammad’s cumulative liability to you exceed the total purchase prices of the service you have purchased from www.muhammadteachesarabic.com, and if no purchase has been made by you, Muhammad’s cumulative liability to you shall not exceed $100.
THIRD PARTY RESOURCES
The Site and the Service contain links to third party websites and resources. You acknowledge and agree that we are not responsible or liable for the availability, accuracy, content, or policies of third party websites or resources. Links to such websites or resources do not imply any endorsement by or affiliation with Muhammad’s website. You acknowledge sole responsibility for and assume all risk arising from your use of any such websites or resources.
INDEMNIFICATION
You shall indemnify and hold me harmless from and against any and all losses, damages, settlements, liabilities, costs, charges, assessments, and expenses, as well as third party claims and causes of action, including, without limitation, attorney’s fees, arising out of any breach by you of any of these Terms and Conditions, or any use by you of the Site or Service. You shall provide us with such assistance, without charge, as we may request in connection with any such defense, including, without limitation, providing me with such information, documents, records, and reasonable access to you, as we deem necessary. You shall not settle any third party claim or waive any defense without our prior written consent.
EFFECT OF HEADINGS
The subject headings of the paragraphs and subparagraphs of this Agreement are included for convenience only and shall not affect the construction or interpretation of any of its provisions.
ENTIRE AGREEMENT; WAIVER
This Agreement constitutes the entire agreement between you and me(Muhammad) pertaining to the Site and Service and supersedes all prior and contemporaneous agreements, representations, and understandings between me.
NOTICES
All notices, requests, demands, and other communications under this Agreement shall be in writing and properly addressed as follows:
mohamedmoukasse@gmail.com
N63, block 7, Dr machou, Marrakesh, Morocco.
Cookies:
Hi, I’m Muhammad. You’re probably here because you’re interested to know more about how my websites use cookies, web beacons and other similar technologies. As a part of my commitment to a high standard of transparency in our Privacy Policy, I’ve created this guide to explain the tracking technologies I use on my sites.
Just to be clear, my sites include all those that are owned and operated by www.muhammadteachesarabic.com.
What are cookies, web beacons, and similar technologies?
Typically, there are two types of tracking technologies I might use on my sites:
Cookies: these aren’t the type you eat they’re actually a small data file sent from a server to your web browser or mobile device that is stored on your browser cache or mobile device. There are ways you can control your cookies preferences and set whether you want to accept or reject cookies (see what your options are below).
Clear gifs, web beacons, web bugs: These are tiny graphics with a unique identifier similar in function to cookies, and are used to track the movements of web users between pages and websites. Unlike cookies, which are cached on a user’s computer, clear gifs, web beacons and web bugs are embedded invisibly on web pages and are about the size of a single pixel.
When you sign up:
When you sign up and download my free product products, the only thing I’ll ask you for is your name and email address, which will forever stay between us and won’t be shared with anyone else.
I’ll use your email address to send you the emails I told you I would before you signed up. If you get fed up with them at some point, you can unsubscribe any time by using an “unsubscribe” link at the bottom of each email.
What do I do with these technologies?
I use these tracking technologies for a few general purposes like:
To allow my sites to function correctly.
To understand how my sites are functioning and to inform any improvements in performance and our services.
To enhance your experience on my sites and provide functionality that means for example you don’t have to re-enter your details each time you engage with my sites or to record what purchases you’ve made on my sites.
To gather relevant data that helps me deliver marketing and advertising content relevant to your interests.
I might sometimes partner with third-party services who may use various tracking technologies to provide certain services or features on my sites, including targeted online marketing or relevant on-site messaging. These third-party services use cookies to anonymously collect data and allow them to recognize your computer or mobile device each time you visit any of our sites. No personally identifiable information is collected by these cookies. The anonymous data they collect is kept separate from the personal information about you as a user that we collect.
Your options when it comes cookies, web beacons and similar technologies
You can change your web browser’s settings to reflect your cookie preferences. Use these links to find out more information about cookie settings for these common browsers:
Internet Explorer
Firefox
Chrome
Safari
Just keep in mind that if you disable cookies, web beacons and similar technologies there might be some functionality that will not work or not operate correctly on my sites.
If you have any questions about our privacy practices, please contact me at mohamedmoukasse@gmail.com
Thank you!